Ongoing Support & Advice
My Floor believes in making the most of your time. We understand that you don’t want to spend hours on maintaining and cleaning your floors. We offer advice on what would be the best flooring solution for you, your lifestyle and to suit the aesthetics of the area.
My Floor has an ongoing support network so that you get the most out of your floors and they can be up kept at its highest competence. My Floor has everything that you need to upkeep your new floors, from cleaning and polishing products to grinding, resealing or buffing. Our staff are always available in the office to take your calls with any questions you may have, big or small.
The Managing Director understands the need for cost efficiency in flooring, and therefore ensures that the best products and machinery are utilised to create the most durable floors possible within your budget. With the proper maintenance, your new floors can last you many years without the need for any professional cleaning or restoration.
My Floor believes so strongly in its Hiperfloor and Signature Floor polished concrete finishes, so we offer a 10 year written warranty on residential floors and a 5 year written warranty on commercial floors.
My Floor can provide you with your total flooring solution without the hassle of sub-contractors. Our employees are trained in specific fields and across the board in order to produce the highest quality work, whether you need brand new designer floors or a simple repair job. With our range of skills, no sub-contractors are necessary to achieve your flooring solution. Our company policy is to not utilise sub-contractors, so that we can ensure the strictest of quality control on all projects.
Prior to commencing work on your project, My Floor conducts a meeting at your job site. We will be able to personally confirm your job specifications and discuss the implementation of your flooring solution. My Floor believes that individual relationships with clients are very important and that this meeting ensures that the right job is being performed for you and will create the floors you want nu combining your vision and our skills and experience.
A project manager is appointed to all system sales to liaise with clients, ensuring a successful implementation. The management style at My Floor guarantees that the job is being performed as was discussed in prior meetings and that each step to completion is conducted to the finest quality. The Site Supervisor checks every process completed at each stage, which ensures that the final work is of the highest calibre.