My Floor is a privately owned company which has been operating since 2009, with a combined industry experience totalling over 20 years.
Our professional services are quality assured to meet the needs of our commercial and industrial clients in all areas of South East Queensland (Brisbane, Gold Coast, Sunshine Coast, Toowoomba and Tweed Heads), New South Wales and Northern Queensland.
My Floor has revolutionised a concrete finishing process that has a higher, longer lasting and more durable gloss than the conventional finishes available on the market today. We offer a range of different finishes, with a 10 year written warranty for residential premises and a 5 year written warranty for commercial buildings included with our diamond polished finishes.
As we have both large and small concrete grinding machines, we can complete any project from a 20,000m2 industrial floor to a 20m2 residential patio in an efficient time with minimal disruption. We deliver the highest quality service and overall finish, a standard which is unmatched by any other company in our industry.
Client communication is the key to quality outcomes, where client’s vision is perfectly matched with our skill.
My Floor believes that individual relationships with clients are very important, and we ensure our quality of service by instigating our five point communication program:
Maintaining existing client relationships, and developing new ones which are professional, trusting and long-lasting is at the core of our business model. My Floor takes issues raised by clients seriously, and deals with any problems until we’ve achieved complete client satisfaction.
My Floor provides you with your total flooring solution without the hassle of sub-contractors.
Our employees are trained in both their specific fields and across the board in order to produce the highest quality work. Whether you need brand new designer floors or a simple repair job, with our range of skills, no sub-contractors are necessary to achieve your flooring solution.
Our company policy is to not utilise sub-contractors, so that we can ensure the strictest of quality control on all projects.
My Floor believes in making the most of your time. We understand that you don’t want to spend hours maintaining and cleaning your floors.
From the start, we advise you of best flooring solution for you, your lifestyle and to suit the aesthetics of the area.
Once your floor is created, we help you get the most out of it by providing you with an ongoing support network that offers advice, services and products that help you make sure your floors are kept to the highest standard.
My Floor has everything that you need for your new floor’s upkeep, from cleaning and polishing products to grinding, resealing or buffing services.
Our staff are always available in the office to take your calls with any cleaning or maintenance questions you may have, big or small.
We believe that if you want to provide the best flooring in the market, you can’t settle with the product you first started with. My Floor is always orchestrating innovations that ensure our product is market leading.
The Managing Director understands the need for cost efficiency in flooring, and therefore ensures that the best products and machinery are utilised to create the most durable floors possible within your budget.
With the proper maintenance, your new floors can last you many years without the need for any professional cleaning or restoration.
My Floor believes so strongly in its Hiperfloor and Signature Floor polished concrete finishes, we offer a 10 year written warranty on residential floors and a 5 year written warranty on commercial floors.
Our mission is to be industry leaders for decorative concrete flooring while continuously strengthening our relationships with our existing customers.
We, as a company, ensure that all our employees – from management through to the team on the ground - follow the same set of principles.
At My Floor we create and maintain ‘quality’ within our company, by keeping to the following seven values:
Qualification & Licensing
Our company guarantees that all products and methods used to make your flooring comply with the relevant Australian Standards and Safety Standards.
Providing safe products as well as safe working environments is a priority at My Floor. All of our employees are covered by WorkCover Queensland and are trained to follow our extensive safety plans.
We comply with all standards and regulations by: